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Twitter metrics still miss mobile and apps

Market intelligencer Hitwise published new research yesterday about visits to the Twitter website, showing that such visits have been in decline since a peak in July.

twitterusvisits091024

The figures relate to visits by US users to the Twitter website, which follows a similar report from Hitwise in September. US users account for over 60 percent of all Twitter usage.

Yet such numbers don’t include the numbers of users who don’t visit the website but instead use Twitter to  interact with their communities via third-party applications.

Such figures could be significant and may skew interpretations of any metrics about how people user Twitter, including from what platform (desktop, mobile, etc), as I’ve wondered about before.

Hitwise says the decline in numbers is mostly due to Facebook’s dominance. That may well be so, but could it also be influenced by more people using third-party apps rather than going to the Twitter website? I think it’s a reasonable question but I can’t find anyone with an answer.

Then there’s mobile.

Mobile usage intrigues me most for four primary reasons:

  1. Updating Twitter on the go is becoming easier literally by the day: it’s getting easier to access a network, cellular or wifi, almost anywhere you happen to be as those networks become more widespread, faster and more reliable.
  2. The ways you can interact with Twitter from a mobile device are rapidly becoming more feature-rich – meaning, you can do far more valuable things to interact with your community than simply send and reply to tweets – as more Twitter apps become available especially on the iPhone, as some existing apps (with strong and loyal customer bases) evolve with additional features and functionality, and as more apps emerge that hook into Twitter (eg, mobile recording audio or doing online shopping and the app tweets your activity).
  3. Ever more smarter handsets are coming from manufacturers ranging from Apple (iPhone), Nokia, Sony Ericsson, Blackberry, Palm (Pre), Android and others, all with a strong focus on the mobile web and apps rather than just making phone calls and sending text messages.
  4. Especially in the US, there’s a clear trend in increasing overall usage of mobile devices to interact with content of all types on the web according to reports such as Pew Internet’s
  5. Twitter and Status Updating, Fall 2009, which shows status updating and social networking “likely to grow as ever more internet users adopt mobile devices as a primary means of going online.” Pew’s view of the US is echoed elsewhere in the world in the latest monthly report from AdMob published yesterday showing strong growth in mobile usage in other major markets notably India, the UK and a number of countries in Southeast Asia.

So while metrics on Twitter usage such as those from Hitwise are useful pointers on what’s been happening, I don’t think they’re terribly valuable as predictors or even indicators without a more complete picture that includes mobile and third-party apps.

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21 Responses to “Twitter metrics still miss mobile and apps”

  1. AllThingsM (AllThingsM) October 30, 2009 at 7:27 #

    Twitter Comment


    Twitter metrics still miss mobile and apps [link to post]

    Posted using Chat Catcher

  2. ulstrup (Peter Ulstrup Hansen) October 30, 2009 at 8:50 #

    Twitter Comment


    RT @JasonFalls: Good stuff on Twitter metrics from @jangles – [link to post]

    Posted using Chat Catcher

  3. vitamin4hndecap (Debbie Woodall) October 30, 2009 at 9:15 #

    Twitter Comment


    Twitter metrics still miss mobile and apps — NevilleHobson.com [link to post]

    Posted using Chat Catcher

  4. LKWave (Larry King) October 30, 2009 at 10:12 #

    Twitter Comment


    Twitter metrics still miss mobile and apps — NevilleHobson.com: Hitwise says the decline in numbers is .. [link to post]
    #Social

    Posted using Chat Catcher

  5. JasonFalls (JasonFalls) October 30, 2009 at 10:32 #

    Twitter Comment


    Good stuff on Twitter metrics from @jangles – [link to post]

    Posted using Chat Catcher

  6. twit_new (twit_new) October 30, 2009 at 10:49 #

    Twitter Comment


    Twitter metrics still miss mobile and apps — NevilleHobson.com: Updating Twitter on the go is becoming easier l.. [link to post]

    Posted using Chat Catcher

  7. Bernie Goldbach October 30, 2009 at 13:26 #

    Now watch the front page of Twitter.com get a big spike with the unfurling of Lists.

  8. mtext (martin) October 31, 2009 at 6:21 #

    Twitter Comment


    an mir kanns nicht gelegen haben: #mobile visits to #twitter in decline [link to post] #socialmedia

    Posted using Chat Catcher

  9. abbottmediaprod (Abbott Media Prod) November 01, 2009 at 4:21 #

    FriendFeed Comment


    Twitter metrics still miss mobile and apps — NevilleHobson.com [link to post] http://friendfeed.com/e/bc5a4829-02e1-4758-a3b7-ac0f7594f8a0

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  10. allinthelead (Tommy Bosch) November 01, 2009 at 4:22 #

    FriendFeed Comment


    Twitter metrics still miss mobile and apps — NevilleHobson.com [link to post] http://friendfeed.com/e/43d76971-619f-46e1-84f3-43a593e0beef

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Trackbacks/Pingbacks

  1. Tweets that mention Twitter metrics still miss mobile and apps — NevilleHobson.com -- Topsy.com - October 30, 2009

    [...] This post was mentioned on Twitter by Neville Hobson, altepper and joannejacobs, Red Cube Marketing. Red Cube Marketing said: RT @jangles: [Blog] Twitter metrics still miss mobile and apps http://tinyurl.com/yflvzxe [...]

  2. Debbie Woodall - October 30, 2009

    Twitter metrics still miss mobile and apps — NevilleHobson.com http://bit.ly/1IXRAW

  3. Lori Schlinsky - October 30, 2009

    Twitter metrics still miss mobile and apps — NevilleHobson.com http://bit.ly/1O4OL8

  4. Fred Carpenter - October 30, 2009

    Twitter metrics still miss mobile and apps — NevilleHobson.com http://bit.ly/1O4OL8

  5. Deni Kasrel - October 30, 2009

    Good point: RT @2helppeople: Twitter metrics still miss mobile and apps — NevilleHobson.com http://bit.ly/1O4OL8

  6. Harry & Linda Bosch - October 30, 2009

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  7. topsy_top20k - October 30, 2009

    [Blog] Twitter metrics still miss mobile and apps http://tinyurl.com/yflvzxe #fb

  8. Marc Parent - October 30, 2009

    Twitter metrics still miss mobile and apps [The vast majority of my readers are mobile, and stats discovery IS possible]
    http://j.mp/lCeiq

  9. Andy Bearden - October 30, 2009

    Twitter metrics still miss mobile and apps — NevilleHobson.com http://bit.ly/3i9lfQ

  10. martin - October 31, 2009

    an mir kanns nicht gelegen haben: #mobile visits to #twitter in decline http://bit.ly/i9n83 #socialmedia

  11. Bernie Goldbach - October 31, 2009

    GR Twitter metrics still miss mobile and apps: Market intelligencer Hitwise published new research yesterday .. http://bit.ly/3PGKde