Comments on: A good Dell experience http://www.nevillehobson.com/2006/07/27/a-good-dell-experience/ Business, Communication, Technology Thu, 20 Nov 2008 12:01:57 +0000 http://wordpress.org/?v=2.6.3 By: Thanks for the memory, Dell at NevilleHobson.com http://www.nevillehobson.com/2006/07/27/a-good-dell-experience/#comment-6072 Thanks for the memory, Dell at NevilleHobson.com Sat, 29 Jul 2006 09:45:49 +0000 http://www.nevillehobson.com/2006/07/27/a-good-dell-experience/#comment-6072 [...] I wrote the other day about my great experience with Dell. I mentioned how impressed I was with their service re my recent order for a memory upgrade. [...] [...] I wrote the other day about my great experience with Dell. I mentioned how impressed I was with their service re my recent order for a memory upgrade. [...]

]]> By: neville http://www.nevillehobson.com/2006/07/27/a-good-dell-experience/#comment-6029 neville Thu, 27 Jul 2006 21:57:19 +0000 http://www.nevillehobson.com/2006/07/27/a-good-dell-experience/#comment-6029 I hear those Macbooks are good, John, yet I think you'd find more bang for your buck with the vast array of other choices out there in terms of what you actually get for your money. Just a subjective view, of course :) Good point about the warranty, Rob. I've never owned a Dell laptop but I had a Toshiba a few years ago which needed a new system board. The failure happened on the very last day of the warranty. A pretty urgent phone call to Toshiba service and they just said, yes, it's covered, we'll come get it. Great service. I hear those Macbooks are good, John, yet I think you’d find more bang for your buck with the vast array of other choices out there in terms of what you actually get for your money. Just a subjective view, of course :)
Good point about the warranty, Rob. I’ve never owned a Dell laptop but I had a Toshiba a few years ago which needed a new system board. The failure happened on the very last day of the warranty. A pretty urgent phone call to Toshiba service and they just said, yes, it’s covered, we’ll come get it. Great service.

]]> By: Rob Safuto http://www.nevillehobson.com/2006/07/27/a-good-dell-experience/#comment-6027 Rob Safuto Thu, 27 Jul 2006 20:10:18 +0000 http://www.nevillehobson.com/2006/07/27/a-good-dell-experience/#comment-6027 I've been a loyal Dell user for years, now on my third Inspiron laptop. I've had my current model for 18 months and all has gone well. I did have a problem buying a Dell refurbished laptop from their outlet a few years back and swore never to buy another refurb. My wife has had some problems with her Dell desktop. The motherboard went out after two years but we were able to get those taken care of pretty quick due to choosing a three year warranty. The one piece of advice that I have for any business user who chooses Dell is to get the 3yr. onsite service warranty with your system. So if something does happen your experience in getting it repaired will be a lot less frustrating. I’ve been a loyal Dell user for years, now on my third Inspiron laptop. I’ve had my current model for 18 months and all has gone well. I did have a problem buying a Dell refurbished laptop from their outlet a few years back and swore never to buy another refurb.

My wife has had some problems with her Dell desktop. The motherboard went out after two years but we were able to get those taken care of pretty quick due to choosing a three year warranty.

The one piece of advice that I have for any business user who chooses Dell is to get the 3yr. onsite service warranty with your system. So if something does happen your experience in getting it repaired will be a lot less frustrating.

]]> By: John Mims, APR http://www.nevillehobson.com/2006/07/27/a-good-dell-experience/#comment-6026 John Mims, APR Thu, 27 Jul 2006 19:32:37 +0000 http://www.nevillehobson.com/2006/07/27/a-good-dell-experience/#comment-6026 I can't speak to the Dell, but I have a Macbook Pro. It's amazing. Very fast. I also have it set up to run Windows. Runs perfectly. I can’t speak to the Dell, but I have a Macbook Pro. It’s amazing. Very fast. I also have it set up to run Windows. Runs perfectly.

]]> By: neville http://www.nevillehobson.com/2006/07/27/a-good-dell-experience/#comment-6022 neville Thu, 27 Jul 2006 18:21:05 +0000 http://www.nevillehobson.com/2006/07/27/a-good-dell-experience/#comment-6022 You're now the 12th person I know, Stephen, who has had no problems with their Dell computer. I've also yet to find someone I know with a Dell who's had customer service issues. Maybe it's a geographical thing. Everyone I know with a Dell is here in Europe, whereas all the stories of Dell hell I read about are in the US. Ergo, buy your Dell in Europe! You’re now the 12th person I know, Stephen, who has had no problems with their Dell computer. I’ve also yet to find someone I know with a Dell who’s had customer service issues.

Maybe it’s a geographical thing. Everyone I know with a Dell is here in Europe, whereas all the stories of Dell hell I read about are in the US.

Ergo, buy your Dell in Europe!

]]> By: Stephen http://www.nevillehobson.com/2006/07/27/a-good-dell-experience/#comment-6018 Stephen Thu, 27 Jul 2006 14:32:38 +0000 http://www.nevillehobson.com/2006/07/27/a-good-dell-experience/#comment-6018 Couldn't agree more. My humble Dell Inspiron laptop has been used for work, uni and home continuously for the last 15 months and has been bashed and bumped a few times along the way too. Without tempting fate, it's been great and I would have no hesitation in recommending Dell to anyone I know. That said, the Macbook Pro is looking mighty fine! Very tempted! Couldn’t agree more. My humble Dell Inspiron laptop has been used for work, uni and home continuously for the last 15 months and has been bashed and bumped a few times along the way too.

Without tempting fate, it’s been great and I would have no hesitation in recommending Dell to anyone I know.

That said, the Macbook Pro is looking mighty fine! Very tempted!

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