So Dell’s getting a bit of a thrashing in the blogosphere following the launch last week of one2one, their first public blog.
In last Monday’s edition of the FIR podcast, Shel and I briefly discussed one2one (our discussion starts at 6:40 into the show). What we said then still holds true for me in spite of all the chatter in the past few days – give them a break as they get going with this.
They are listening to what people are saying so far.
Every organization starting out in public with social media is on a learning curve, just like the rest of us were (and still are, in reality). Dell makes it quite clear what they’d like to do with this blog. So I say – give them a chance.
But don’t drop this ball, Dell. You probably won’t get a second chance.