Many of you will remember the blow-up last year about the Land Rover Discovery and long-time and loyal Land Rover customer Adrian Melrose who chronicled an incredible tale of his appalling experiences regarding his SUV on the Discover the Truth About the New Discovery blog.
Things have been quiet for quite a while, but Adrian has posted an update in which he says time is getting close for delivery of his replacement - the Audi Q7.
Passing time and excitement about the Audi doesn’t seem to have dampened Adrian’s anger/disgust with Land Rover, though:
[...] So ended my relationship with that wonderful brand that was at least 15 years old. Anyway, I was well rid of the people at Land Rover and the vehicle.
I still receive a couple of emails a week from people in a similar position asking for help. The site still attracts 300 viewers a week and I have a number of emails from people thanking me from saving them from the perils of Land Rover Discovery 3 ownership: they have opted for the competitors products. In fact, I have used this website’s clout to replace a Disco 3 in New York - so it looks like the quality is a US problem too - wake up FORD!
To adapt a well-known saying, “Hell hath no fury like a customer scorned.”
Adrian’s started a Q7 blog where he will talk about his love affair with Audi. Here’s a sampler of what he’ll likely talk about if his expectations are met:
[...] My Audi A6 experience has been so fantastic that I am a loyal fan of Audi now. I hope the Q7 won’t disappoint: it has a lot to live up to but it will be a hell of a competition to disappoint like the Discovery 3 did.
Maybe Audi will be a lot smarter than Land Rover in paying attention to the blogosphere.
