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	<title>Comments on: FUD surrounds Vista</title>
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	<link>http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/</link>
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	<pubDate>Wed, 20 Aug 2008 10:01:08 +0000</pubDate>
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		<title>By: Anything goes in the blogosphere at NevilleHobson.com</title>
		<link>http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-441</link>
		<dc:creator>Anything goes in the blogosphere at NevilleHobson.com</dc:creator>
		<pubDate>Tue, 28 Mar 2006 18:31:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-441</guid>
		<description>[...] Thinking about the Windows Vista code rewrite discussion soap opera during these past few days, I&#8217;ve been reflecting on the passionate opinions expressed left, right and center in blogs everywhere (including in mine). [...]</description>
		<content:encoded><![CDATA[<p>[...] Thinking about the Windows Vista code rewrite discussion soap opera during these past few days, I&#8217;ve been reflecting on the passionate opinions expressed left, right and center in blogs everywhere (including in mine). [...]</p>
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		<title>By: The Hobson &#38; Holtz Report - Podcast #123: March 27, 2006 at NevilleHobson.com</title>
		<link>http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-434</link>
		<dc:creator>The Hobson &#38; Holtz Report - Podcast #123: March 27, 2006 at NevilleHobson.com</dc:creator>
		<pubDate>Mon, 27 Mar 2006 22:27:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-434</guid>
		<description>[...] 16:10 Microsoft and employee bloggers:&#160;the delay in the launch of Windows Vista, allegations of code rewrites, blogger denials, weekend blog discussions, and&#160;the regulatory and financial framework - are Microsoft employee bloggers official spokepeople? They may have credibility but do they speak with authority on behalf of the company to represent official views? And how ready is blogging to assume a primary role in organizational communication? [...]</description>
		<content:encoded><![CDATA[<p>[...] 16:10 Microsoft and employee bloggers:&nbsp;the delay in the launch of Windows Vista, allegations of code rewrites, blogger denials, weekend blog discussions, and&nbsp;the regulatory and financial framework - are Microsoft employee bloggers official spokepeople? They may have credibility but do they speak with authority on behalf of the company to represent official views? And how ready is blogging to assume a primary role in organizational communication? [...]</p>
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		<title>By: Credibility isn&#8217;t equal to authority at NevilleHobson.com</title>
		<link>http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-415</link>
		<dc:creator>Credibility isn&#8217;t equal to authority at NevilleHobson.com</dc:creator>
		<pubDate>Mon, 27 Mar 2006 07:57:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-415</guid>
		<description>[...] I posted on this story last week and that post attracted some discussion over the weekend, in which Robert was a lively participant. The thrust of that post was to do with the FUD surrounding the Vista story and the need by Microsoft, rather than an employee blogger, to squash the story flat if it isn&#8217;t true. [...]</description>
		<content:encoded><![CDATA[<p>[...] I posted on this story last week and that post attracted some discussion over the weekend, in which Robert was a lively participant. The thrust of that post was to do with the FUD surrounding the Vista story and the need by Microsoft, rather than an employee blogger, to squash the story flat if it isn&#8217;t true. [...]</p>
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		<title>By: Shel Holtz, ABC</title>
		<link>http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-411</link>
		<dc:creator>Shel Holtz, ABC</dc:creator>
		<pubDate>Sun, 26 Mar 2006 23:45:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-411</guid>
		<description>I think, perhaps, if any Microsoft employee who blogs is an "official" spokesperson, then we need a new term to describe what you're saying, Neville, and perhaps that word is "authoritative." Who has the authoritative statement of record for Microsoft, as a business, to which all can point and say, "That's the authoritative statement of record"? Not a bunch of employee bloggers, because to some degree, they're all saying different things. While the value of employee bloggers is indisputable, they're not the source of the authoritative statement of record -- unless, of course, they all parrot a company message, in which their voices become less credible. Blogs can do wonderful things for an organization and its communication efforts. But they can't do everything. No one channel can serve all communication purposes. There's still a need to have a source for authoritative statements of record.</description>
		<content:encoded><![CDATA[<p>I think, perhaps, if any Microsoft employee who blogs is an &#8220;official&#8221; spokesperson, then we need a new term to describe what you&#8217;re saying, Neville, and perhaps that word is &#8220;authoritative.&#8221; Who has the authoritative statement of record for Microsoft, as a business, to which all can point and say, &#8220;That&#8217;s the authoritative statement of record&#8221;? Not a bunch of employee bloggers, because to some degree, they&#8217;re all saying different things. While the value of employee bloggers is indisputable, they&#8217;re not the source of the authoritative statement of record &#8212; unless, of course, they all parrot a company message, in which their voices become less credible. Blogs can do wonderful things for an organization and its communication efforts. But they can&#8217;t do everything. No one channel can serve all communication purposes. There&#8217;s still a need to have a source for authoritative statements of record.</p>
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		<title>By: Dennis Howlett</title>
		<link>http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-405</link>
		<dc:creator>Dennis Howlett</dc:creator>
		<pubDate>Sun, 26 Mar 2006 20:50:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-405</guid>
		<description>What I don't understand in all this is why Robert didn't calmly deal with the matter and let it go at that. Attacking a hack in the all guns blazing manner Robert chose, whatever the hack's credentials, is almost guaranteed to give oxygen to a story, regardless of its veracity. And attract a level of criticism that damages the reputations of all concerned. 

But to say it's a non-story diminishes the blogosphere. There's a lot of geeks out there watching this kind of stuff with professional interest. Delay is one thing, significant code re-writing is something else altogether. 

From an overall communications perspective, MSFT needs to roll out the persons directly responsible for Vista and let them make a statement. People can choose to believe what is said or dismiss. But at least MSFT will have done what people usually expect in a situation like this - had the horse's mouth speak, not third parties. Is that so hard?</description>
		<content:encoded><![CDATA[<p>What I don&#8217;t understand in all this is why Robert didn&#8217;t calmly deal with the matter and let it go at that. Attacking a hack in the all guns blazing manner Robert chose, whatever the hack&#8217;s credentials, is almost guaranteed to give oxygen to a story, regardless of its veracity. And attract a level of criticism that damages the reputations of all concerned. </p>
<p>But to say it&#8217;s a non-story diminishes the blogosphere. There&#8217;s a lot of geeks out there watching this kind of stuff with professional interest. Delay is one thing, significant code re-writing is something else altogether. </p>
<p>From an overall communications perspective, MSFT needs to roll out the persons directly responsible for Vista and let them make a statement. People can choose to believe what is said or dismiss. But at least MSFT will have done what people usually expect in a situation like this - had the horse&#8217;s mouth speak, not third parties. Is that so hard?</p>
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		<title>By: neville</title>
		<link>http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-404</link>
		<dc:creator>neville</dc:creator>
		<pubDate>Sun, 26 Mar 2006 19:46:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-404</guid>
		<description>Either I haven't communciated well, Trevor, or you're missing the point. I'm not questioning Robert's, or any other Microsoft blogger's, credibility.

Blogs can be a highly credible source of information, as Robert said. But in a situation like this, with so many different opinions about Vista, some kind of code rewrite (or not), what it means, etc, I wouldn't rely solely on blogs as my only outlet for clarity in a consistent Microsoft message.

I have no idea whether 60% of Vista requires rewriting or not. Robert says it doesn't. He says he's an official Microsoft spokesperson so, therefore, such a view must have some authority as representing an official Microsoft position rather than just that of a Microsoft employee. So all is ok, then.

I'm wondering why I haven't yet seen this news in the FT or on the BBC News site, both of which published with alacrity the news about the Vista delay (and the Office delay). I've not seen any news there other than those, so maybe all this stuff about 60% is a complete non-story as far as the media is concerned, one only for the blogosphere and a tech magazine in Australia. Or maybe it's because it's the weekend and we'll see the mainstream media reporting starting on Monday.

And what will we see on Monday, if anything? What will the story lead be? Robert's and other Microsoft bloggers denying the code rewrite? Or the Australian magazine headline? That's more likely if your point about sensationalism is correct (and I'd say you're more likely to be right).</description>
		<content:encoded><![CDATA[<p>Either I haven&#8217;t communciated well, Trevor, or you&#8217;re missing the point. I&#8217;m not questioning Robert&#8217;s, or any other Microsoft blogger&#8217;s, credibility.</p>
<p>Blogs can be a highly credible source of information, as Robert said. But in a situation like this, with so many different opinions about Vista, some kind of code rewrite (or not), what it means, etc, I wouldn&#8217;t rely solely on blogs as my only outlet for clarity in a consistent Microsoft message.</p>
<p>I have no idea whether 60% of Vista requires rewriting or not. Robert says it doesn&#8217;t. He says he&#8217;s an official Microsoft spokesperson so, therefore, such a view must have some authority as representing an official Microsoft position rather than just that of a Microsoft employee. So all is ok, then.</p>
<p>I&#8217;m wondering why I haven&#8217;t yet seen this news in the FT or on the BBC News site, both of which published with alacrity the news about the Vista delay (and the Office delay). I&#8217;ve not seen any news there other than those, so maybe all this stuff about 60% is a complete non-story as far as the media is concerned, one only for the blogosphere and a tech magazine in Australia. Or maybe it&#8217;s because it&#8217;s the weekend and we&#8217;ll see the mainstream media reporting starting on Monday.</p>
<p>And what will we see on Monday, if anything? What will the story lead be? Robert&#8217;s and other Microsoft bloggers denying the code rewrite? Or the Australian magazine headline? That&#8217;s more likely if your point about sensationalism is correct (and I&#8217;d say you&#8217;re more likely to be right).</p>
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		<title>By: Trevor Cook</title>
		<link>http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-403</link>
		<dc:creator>Trevor Cook</dc:creator>
		<pubDate>Sun, 26 Mar 2006 19:08:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-403</guid>
		<description>C'mon Neville since when did any journo worth a front page lead give a rats about the official spokeperson. Journalists are much more interested in unofficial spokespeople. Ask any journalist about whether they prefer a leak or a press statement.
Reading the blogs on this it sounds to me like the people who don't believe Robert Scoble don't want to believe him. 
Scoble is at least as credible and open as any PR person or offial spokesperson. How can we can come this far in social media and then say "I prefer an official statement to a clarification from a guy I read everyday and I read him everyday cause I respect what he says but not important stuff" - sorry Nev just sounds plain wrong-headed to me</description>
		<content:encoded><![CDATA[<p>C&#8217;mon Neville since when did any journo worth a front page lead give a rats about the official spokeperson. Journalists are much more interested in unofficial spokespeople. Ask any journalist about whether they prefer a leak or a press statement.<br />
Reading the blogs on this it sounds to me like the people who don&#8217;t believe Robert Scoble don&#8217;t want to believe him.<br />
Scoble is at least as credible and open as any PR person or offial spokesperson. How can we can come this far in social media and then say &#8220;I prefer an official statement to a clarification from a guy I read everyday and I read him everyday cause I respect what he says but not important stuff&#8221; - sorry Nev just sounds plain wrong-headed to me</p>
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		<title>By: Robert Scoble</title>
		<link>http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-402</link>
		<dc:creator>Robert Scoble</dc:creator>
		<pubDate>Sun, 26 Mar 2006 18:59:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-402</guid>
		<description>Whatever. We have made very specific denials. The fact that you don't believe them, or think they aren't complete enough, reflects on YOU. Go and hang out with the non-credible journalist who didn't do his homework. Who has been accused of plagiarism. Who revels in being controversial. If you believe him over the Xbox team, or over me, or over Sean Alexander, or over John Porcaro, or over Charlie Owen, then you deserve the kind of gossip journalism you're gonna get.</description>
		<content:encoded><![CDATA[<p>Whatever. We have made very specific denials. The fact that you don&#8217;t believe them, or think they aren&#8217;t complete enough, reflects on YOU. Go and hang out with the non-credible journalist who didn&#8217;t do his homework. Who has been accused of plagiarism. Who revels in being controversial. If you believe him over the Xbox team, or over me, or over Sean Alexander, or over John Porcaro, or over Charlie Owen, then you deserve the kind of gossip journalism you&#8217;re gonna get.</p>
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		<title>By: Dominic Jones</title>
		<link>http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-401</link>
		<dc:creator>Dominic Jones</dc:creator>
		<pubDate>Sun, 26 Mar 2006 18:38:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-401</guid>
		<description>Robert,

Microsoft is coming across as eitheir arrogant (our big guys aren't going to respond to this Aussie twerp) or opaque by refusing to answer the allegations officially and directly and in detail.

Given the writer's credentials and the specific nature of his reporting (much more detailed than anything I've seen in a Microsoft response), the onus is on Microsoft Corporation to make a public statement about the actual facts.

Until then, a large amount of the code needs to be rewritten. May be up to 60%.</description>
		<content:encoded><![CDATA[<p>Robert,</p>
<p>Microsoft is coming across as eitheir arrogant (our big guys aren&#8217;t going to respond to this Aussie twerp) or opaque by refusing to answer the allegations officially and directly and in detail.</p>
<p>Given the writer&#8217;s credentials and the specific nature of his reporting (much more detailed than anything I&#8217;ve seen in a Microsoft response), the onus is on Microsoft Corporation to make a public statement about the actual facts.</p>
<p>Until then, a large amount of the code needs to be rewritten. May be up to 60%.</p>
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		<title>By: Robert Scoble</title>
		<link>http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-400</link>
		<dc:creator>Robert Scoble</dc:creator>
		<pubDate>Sun, 26 Mar 2006 17:50:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.nevillehobson.com/2006/03/25/fud-surrounds-vista/#comment-400</guid>
		<description>&#62;So in the absence of that I agree with Dominic’s point - it’s going to take a really big Microsoft name to say something about this on Monday if lingering doubt is to be dispelled.

That won't happen. You don't fight unprofessional jerks with the big guns. This guy didn't quote both sides of the story. He didn't try to get Microsoft's point of view. He didn't even quote anyone on the record. Well, now he says some marketing guy at Acer in Australia told him this. Acer in Australia? What do they know about software engineering? (Acer's main software engineering is done in Japan).

Not a single person WITH credibility has come to his defense.

You guys here are why PR people get bad reputations. You're willing to believe anything you read on the Internet and then act like babies "we won't believe those lowly bloggers." 

This was done on a blog, it'll end on a blog.

By the way, we have several vice presidents who write blogs. But I guess you don't believe those, either, right?</description>
		<content:encoded><![CDATA[<p>&gt;So in the absence of that I agree with Dominic’s point - it’s going to take a really big Microsoft name to say something about this on Monday if lingering doubt is to be dispelled.</p>
<p>That won&#8217;t happen. You don&#8217;t fight unprofessional jerks with the big guns. This guy didn&#8217;t quote both sides of the story. He didn&#8217;t try to get Microsoft&#8217;s point of view. He didn&#8217;t even quote anyone on the record. Well, now he says some marketing guy at Acer in Australia told him this. Acer in Australia? What do they know about software engineering? (Acer&#8217;s main software engineering is done in Japan).</p>
<p>Not a single person WITH credibility has come to his defense.</p>
<p>You guys here are why PR people get bad reputations. You&#8217;re willing to believe anything you read on the Internet and then act like babies &#8220;we won&#8217;t believe those lowly bloggers.&#8221; </p>
<p>This was done on a blog, it&#8217;ll end on a blog.</p>
<p>By the way, we have several vice presidents who write blogs. But I guess you don&#8217;t believe those, either, right?</p>
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